Frequently Asked Questions.
1. What is The Brow Club?
The Brow Club is an exclusive annual membership with Grow Girl Brows. It runs from 1 January 2027 to 31 December 2027, offering consistent brow care, priority booking, and exclusive member-only perks.
2. How does the membership work?
When you join, you’ll receive one brow appointment per month for 12 months, plus a range of additional benefits throughout the year. The membership is paid in full at the time of joining and is valid for the full 12-month term.
3. What does the annual membership include?
12 Brow Treatments in total
48-hour priority booking every month
Free lip wax for the whole of 2027
15% off lash treatments and other add-on services
15% off HD Brows products
Access to exclusive member offers
4. What treatments are included in the membership?
Your membership covers your regular brow treatments — HD Brows, Statement, or Fluffy Brows — depending on the plan you select. Add-on services such as lash tints can be included at a discounted member rate.
5. How do I book my treatments as a member?
Booking is simple. Members receive 48-hour early access to appointments each month. From the 1st of every month at 8:30pm, you can secure your slot before non-members.
No payment is required for your monthly brow treatment. Any optional add-ons will be charged during your appointment.
6. What is the cancellation or rescheduling policy?
A minimum of 48 hours’ notice is required to cancel or reschedule your appointment. Cancellations or changes made with less than 48 hours’ notice will result in that month’s session being forfeited.
7. Is the membership refundable or transferable?
No. The Brow Club membership is non-refundable and non-transferable. Once you’ve joined, your 12-month plan cannot be cancelled, refunded, or transferred to another person.
8. What if I want more treatments than my membership covers?
Members can book additional treatments at an exclusive discounted rate at any time throughout the year.
9. Is there a special offer for Black Friday?
Yes. A limited-time Black Friday offer is available for those on The Brow Club waitlist. Spaces are limited, so sign up early to secure.
10. Can I upgrade my HD Brows or Signature Brow membership to Fluffy Brows?
Yes. You can upgrade any appointment to a Fluffy Brow treatment for an additional £25, payable on the day. Fluffy Brow Conditioning treatments do not incur an additional cost.
10a. Can I upgrade my HD Brows membership to GROW?
Yes. You can upgrade any appointment to GROW for an additional £10, payable on the day.
11. How do I sign up?
You can sign up directly through www.growgirlbrows.com.
If you prefer to pay in cash, please speak to Verity to arrange this before purchasing.
12. What happens if I miss an appointment?
If you miss your scheduled appointment or cancel with less than 48 hours’ notice, that month’s session will be counted as used. You’re welcome to book an additional treatment separately if required.
13. Can I pause or cancel my membership?
No. The Brow Club is a non-refundable, fixed-term membership and cannot be paused, cancelled, or carried over.
14. Can I gift a membership to someone else?
Yes. The Brow Club makes a wonderful gift. Simply purchase the membership and contact us at growgirlbrows@gmail.com so we can set it up for the recipient.
15. Do memberships renew automatically?
No. Memberships do not renew automatically. You’ll have the option to rejoin for the following year if spaces are available.
16. I have more questions – who do I contact?
For any additional questions, please contact Verity at growgirlbrows@gmail.com.